Call any time
Storm damage, fallen trees and unstable branches can create immediate risk. Call Craig directly for a rapid assessment and practical next steps.
What we cover
Keep people away from the affected area and do not attempt to move branches near roads, buildings or overhead services yourself.
If there is immediate danger to life or a public highway, contact the emergency services first. Then call us to discuss the tree work required.
Use the 24/7 line when a tree or large branch has come down, is hanging or split after wind, is blocking a drive or access, or is resting on a building, fence or vehicle. If a tree simply looks unhealthy but nothing has moved, it is usually better to book a normal visit through tree surgery.
Not sure what you are looking at? Our storm-damaged or leaning tree guide explains the signs that need attention and the precautions to take.
Emergency work focuses first on making the area safe: removing hanging branches, clearing a blocked drive or lifting a fallen trunk off a fence or roof. Once that is done, there may be follow-up work, such as tidying the remaining tree, grinding a stump or replacing a damaged fence, which can be quoted separately and booked in at a normal time.
When you call, say where the tree is, what it has fallen on or is blocking, roughly how big it is and whether anyone is at risk. Photos sent by text or email help Craig judge what equipment is needed and how to make the area safe.
Common questions
Yes. The emergency tree work line is available 24/7 on 07951 671268.
Keep people and pets away from the tree and do not try to move branches near roads, buildings or overhead lines.
If there is immediate danger to life or a public highway, contact the emergency services first, then call Craig about the tree work.
Yes. Emergency tree work covers both domestic and commercial sites.
Sometimes. Once the immediate danger is dealt with, a tree that has lost a limb may be pruned and kept. Craig will explain whether it can stay or should come down.
Prices and timing explained
A tree's appearance cannot prove whether it is safe. Useful observations describe changes, structural defects and what could be affected if wood falls. This guide explains what to report from a safe position, including root damage and decline, without attempting your own diagnosis.
Read guideAsh dieback is a fungal disease that kills the leaves, shoots and eventually the branches of ash trees. Many infected trees decline slowly, but once large limbs die the wood becomes brittle, so an ash near a house, road or path should be checked and either monitored, pruned or felled before it becomes a hazard.
Read guideMost garden trees do not need felling. They need the right kind of pruning. This guide explains the main types of crown work in plain words so you can ask for what your tree actually needs.
Read guideMore ways we can help
Straightforward advice
Call Craig or send photos, your location and a short description for an initial estimate.
